by Matt Cuff | Apr 11, 2024 | Reputation Management
In today’s digital age, online reviews are a powerful force shaping customer decisions. Just like a friendly recommendation from a neighbor used to be, positive online reviews can make your local business stand out and attract new customers. But what...
by Rick Nau | Mar 29, 2021 | Business Development, Reputation Management
In 1877, John Wanamaker founded one of the first department stores in America. He was also one of the first retailers to put price tags on his merchandise, guarantee its quality, allow cash refunds, and demand that both his employees and customers be treated with...
by David Cuff | Apr 10, 2019 | Business Development, Reputation Management, SEO
A Business Listing Service is an important step to getting your business found by internet search engines and map services.You see, a long long time ago, in paper society almost forgotten, businesses and consumers found one another with a big fat yellow book that also...
by David Cuff | Oct 20, 2015 | Reputation Management
While I describe it as a dream, in all honesty, it was more like a nightmare… I was with a couple of friends, having lunch, and one of them said they saw me on Yelp! This friend said I had lots of negative reviews, and some of the comments were not pleasant! My...
by David Cuff | Jun 6, 2015 | Reputation Management
According to Social Times, 81% of shoppers do online research before making their purchase. According to Restaurant.org over half (53 percent) of 18- to 34-year-olds report that online reviews factor into their dining decisions, as do 47 percent of frequent...
by Rick Nau | May 29, 2015 | Reputation Management
The other day I was walking by a restaurant, and overheard two people near the entrance discussing the positive reviews they had read online about the place. I normally don’t eavesdrop on other people’s conversations but I could not help myself when I observed their...